FAQ
Frequently asked questions
Answers from our documentation, the former shop’s terms and the questions we receive most often. If yours is missing, the assistant or a colleague will help.
Company
What is VitalMarket?
VitalMarket is a brand dedicated to solutions for prevention, health and diagnostics: food supplements, medical consumables and rapid tests, for consumers and healthcare professionals.
Orders & quotes
How do I request a price or an offer?
Send the product and the quantity through the contact form, by e-mail, by phone or on WhatsApp. For each product we can provide the price, availability, documentation and ordering details.
Do you deliver throughout Romania?
Yes. Delivery terms are confirmed with each offer.
Products
Who may use the rapid tests?
The rapid tests are in vitro diagnostic medical devices intended for professional use and for home testing, following the manufacturer's instructions for use.
Are the supplements medicines?
No. SOD Natural and potassium iodide are food supplements. They do not replace a varied diet; read the label and, for a medical condition, consult a doctor or pharmacist.
Where does the product information come from?
From the manufacturers' product sheets and instructions for use. Where a detail is not documented, we say so and confirm it on request.
Data & assistant
How is my personal data handled?
The data from the contact form and the assistant are used only to answer you and are never sold. The data controller, the details and your rights are in the Privacy Policy.
Does the assistant give medical advice?
No. It answers only from the product documentation and the site content. For diagnosis or treatment, consult a doctor.
Still have a question?
Ask the assistant, which answers only from our documentation, or write to us directly.
